Security is not an add-on at NexDoc AI. It shapes how we build, operate, and protect every customer workflow—so your organization can deploy AI without compromising control.
Our enterprise-grade data protection program is continuously evaluated by independent third parties against leading security and privacy frameworks.
Certified
NexDoc AI maintains a fully certified Information Security Management System (ISMS), validating a systematic, risk-driven approach to security governance.
Verified
Our controls were evaluated for operating effectiveness across Security, Confidentiality, and Availability—with no exceptions noted.
Assessed
For healthcare organizations handling PHI, NexDoc AI maintains verified security, privacy, and breach notification safeguards for electronic protected health information.
All independent compliance audits, assessments, and certifications are formally conducted under our corporate legal entity, NexDoc AI Inc.
Our security program combines technical safeguards with rigorous operational controls to protect customer data throughout its lifecycle.
A formal inventory tracks current technology assets, authorized software, applications, and services.
Recurring backups and integrity verification support established business continuity and recovery objectives.
Default-deny configurations and segmented networks separate untrusted environments from trusted systems.
Managed encryption protects stored data, while HTTPS/TLS protects data moving between systems.
Formal procedures govern retention obligations and secure disposal when data is no longer required.
Individuals are screened before access is authorized to proactively manage personnel risk.
Employees and contractors receive role-based security education relevant to their responsibilities.
MFA and least-privilege permissions protect remote, third-party, and critical-system access.
Documented assessments and a maintained risk register support continuous monitoring and reporting.
Independent internal oversight gives senior management visibility into technology and information governance.
Providers are assessed before engagement and monitored for ongoing cybersecurity compliance.
Vulnerabilities are identified, tracked, and remediated, with quarterly external scans and penetration testing.
Formal change procedures and secure coding principles govern application development and releases.
We use a select network of best-in-class providers and maintain strict vendor oversight, including annual SOC report reviews.
| Vendor | Primary function | Location |
|---|---|---|
| Google Cloud Platform (GCP) | Core cloud infrastructure, compute & database | USA |
| Azure Active Directory | Identity and access management (MFA) | USA |
| GitHub | Source code version control | USA |
| Jira (Atlassian) | Change management and incident tracking | USA |
| Scrut | GRC platform and compliance management | USA |
| Pydantic Logfire | System observability | USA |
| OpenAI / Gemini / Perplexity | External AI models and search APIs | USA |
| LLaMAParse | Document parsing and structuring services | USA |
| LinkUp | External search and web-to-data integration | USA |
| Tavily | Search API for LLMs and real-time information | USA |
| Hugging Face | Model hosting and machine learning pipelines | USA |
| OpenAlex | Academic and scholarly data integration | Global |
| Cloudflare | DNS, content delivery network (CDN) and WAF | Global |
Enterprise buyers and compliance teams can request our complete SOC 2 Type II, ISO 27001:2022, and HIPAA assessment materials.
Secure release of audit materials requires a standard mutual non-disclosure agreement.